Dear Alice Kreeger,
The above subject matter refers.
This is to inform you that we are not yet in receipt of a copy of your passport or Driver's Licence for proper identification as stated by you in your last messages.
Be informed that you are to scan the relevant pages and send back to this office via attachment in JPEG format so that we can view for record purposes and to enable this firm complete the brief as reputed.
We remain most obliged.
ALFRED H. CLARKE